Totties Garden Centre

My family and I had lunch there this lunchtime. I ordered pork pie, mushy peas with optional chips and gravy on the side for an extra at £4. I heard them mention it was the last pie they had. I intended to share the chips with my 3 year old daughter. She had already eaten lunch before we arrived - so a few chips would be something to occupy her whilst we ate. When the food arrived, the chips and gravy were missing. I queried this immediately with the waitress and was told that I hadn't ordered chips and gravy. I put it down as my order not being taken down correctly and left it at that. I checked my bank account when I got home and found that I had been charged for chips and gravy. There's more to this - after querying this with the waitress, she offered to put in an extra order for the chips in the kitchen for us. She said it would take 5 mins. I said fine. She then returned a minute later with a few chips on a small plate for my daughter - and told us they'd be no charge for that. I think she took pity on her as she didn't have anything other than a drink in front of her and presumed the chips would be for her. So, we thanked her for the generosity. I suspect what had happened was that they had run out of chips and didn't want to cook another batch for one customer only. My daughter got the very last few chips in the kitchen. So, it would have been better to be upfront with me and say we've run out rather than overcharge me. Lesson learned - always get a receipt and don't doubt yourself. The food was pretty decent though.

The food is nice the staff are nice but oh my God that car park is some sort sacred ground I’ve been there twice for something to eat and some shopping plus bought gravel both times , because I dared to take 1st time 3, hours 2nd 2.5 hours both times I got a nasty note telling me the car will be TOWED what nasty way of treating your customers. I would like to notify the “Nasty Note Provider” please note if you touch my car you’ll be breaking the law as it’s illegal to do so and if you do I’ll make sure you’ll pay I happen to be a lawyer